Questions we get askedIf yours is not here, the dispatch desk answers the phone: +1 604 555 0100.14:00 for anything inside BC, and for refrigerated runs to Alberta. After that we will still try, but the truck may already be loaded.How late can I book for next-day pickup?Class 9 routinely — lithium cells and the like — with the paperwork riding with the driver. Tell us the UN number when you book; some classes we will decline, and we would rather say so before the truck is at your dock.Do you carry dangerous goods?Pulp temperatures are taken and logged at pickup and at delivery, against the shipment. If a load arrives outside its range you will see it in the portal before anyone rings you about it.How is temperature proved?Note it on the proof of delivery before the driver leaves — that document is what a claim rests on. Then tell your dispatcher; we open the claim with the carrier and keep you on the thread rather than handing you a form.What happens if something is damaged?A broker, and we say so plainly. We do not own trucks; we own the relationships, the paperwork and the answer when something goes wrong.Are you the carrier, or a broker?No. Send the quote form and we will price it. An account only exists once you have booked something, and it is where the tracking and the invoices live.Do I need an account to get a price?Still unsure? Ask us with a real load.Get a quote© 2026 Harbor Freight Ltd. · 17 Dock Road, Vancouver BCTerms of carriageGet a quoteHow it worksPricingFAQ